Policies

Shipping & Delivery Policy

At TruTaste, we take great pride in delivering your snacks fresh and in perfect condition. Our goal is to ensure your experience is as delightful as our products, and we aim to ship all orders promptly. Please read our shipping policy carefully for details regarding returns, replacements, and processing.

  • For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only.
  • Orders are shipped within 1-2 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
  • SHIVAAY FOODS is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 1-2 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
  • Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. 

For any issues in utilizing our services you may contact our helpdesk on 7737542621 or shivaayfoods2024@gmail.com.